Trust Center

Built for accountable AI operations

dinnner.ai combines provider-aware regional access, transparent usage, enforceable acceptable-use rules and clear data handling. We describe what we actually do, and we do not claim absolutes.

Business onboarding and screening

Legal name, registration evidence and, where risk requires, ownership information.
Billing country, incorporation, operating regions, user regions and declared use case.
Risk-based screening before contract or paid activation, and rescreening after material changes.
Documented false-positive review, escalation, rejection or suspension and funds handling.

Model and region controls

Access follows upstream provider permissions; we restrict models where a provider does not permit access.
Business regions are defined per deployment and enforced at routing time.
We do not knowingly provide service to sanctioned or legally prohibited persons or entities.

Data handling

Declared processing roles for platform, API and white-label deployments.
Subprocessor transparency: provider or entity, function, processing location and data category.
Customer update mechanism for subprocessor changes.
Contractual DPA and enterprise controls where agreed.

Responsible AI and acceptable use

Enforceable acceptable-use rules with account enforcement and abuse reporting.
Moderation responsibilities defined for white-label deployments.
Human oversight expectations communicated for automated workflows.

Commercial transparency

Currency, net price, tax treatment, billing interval, renewal, overage and credit expiry.
Per-request usage records that reconcile to invoices.
Contract acceptance recorded with version, authority confirmation and timestamp.

Regulatory context

We track the regimes that apply to our operations

Our governance work follows the EU AI Act, the GDPR, EDPB guidance on international transfers and the Digital Services Act, and we add other regimes where corporate structure, providers, payment chain or transactions create exposure. We do not claim to be "sanctions-free" or "guaranteed compliant".

EU AI ActGDPREDPB transfersDSA